Forum Discussion
I'm having the same exact issue in zip code 85027. Packet loss and inconsistent connection for over a month now. Congestion in the area and the techs that come out just say my signal is good and nothing is wrong but there definitely is. My internet cut out last night at midnight and I was hoping they would fix the issue but still not fixed! its the same server that i get 65 to 80% packet loss on 68.1.13
- JulianN6 months agoModerator
Hello, I am very sorry you have not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!
- honda4life1176 months agoNew Contributor
Seems to imply there is something more systemic going on that is likely not a failure of the home network equipment. Are you experiencing this with Blizzard games as well or is it on other applications?
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