Packet Loss Again
I had this problem before and it took me almost 3 months of calling corporate and filing an FCC to finally be free of this issue. The problem seems to have come back though its been like a week of me...
Forum Discussion
Hello @JustLil,
I'm so sorry that this issue has returned. We can certainly investigate for you. This appears as if you may need someone to look into your account. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Crystal S.
Cox Support Forum Moderator
I'm so sorry that this issue has returned. We can certainly investigate for you. This appears as if you may need someone to look into your account. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Crystal S.
Cox Support Forum Moderator
