Outlook keeps prompting to "Enter Network Password"
Outlook keeps prompting to "Enter Network Password"
Forum Discussion
This has been happening to me intermittently. And it is REALLY ANNOYING. I changed my password over a month ago, so I don’t know why it still happens. But when it does, it is as if all of the Outlook spam filter rules I have set up stop working for the LOVELY DAILY SPAM THAT COX REFUSES TO DO ANYTHING TO FILTER OUT OF OUR INBOXES. It’s as if it’s backdoor sabotage to get around the filters we set up in Outlook to filter out the junk by kicking us off of Cox’s server and letting it get into our inboxes that way.
Mark it down: at 7:00 ET Wed 5/20 I was ONCE AGAIN prompted by Outlook to enter my username and password for imap.cox.net. WHY AGAIN?!? AND ONCE AGAIN FOR THE NEXT WEEK, OUTLOOK SOAM FILTERS WILL BE USELESS IN BLOCKING THE 6-10 WONDERFUL SPAM EMAILS THAT I GET EVERY MORNING THANKS TO COX DOING NOTHING TO BLOCK SPAM. NOW I’M BEING KICKED OFF THE IMAP SERVER DO I CAN’T USE OUTLOOK FILTERS TO BLOCK THEM. IT’S ABSOLUTELY HOPELESS!!’
- Hi JP Sports. It is possible that your password in Outlook may be corrupted. You may want to verify that the incoming user-id doesn't have @cox.net in the name and remove the password and save it. You will get an error but it will log this change. Then input your password and save it. - Lisa, Cox Support Forums Moderator
The IMAP account settings page only includes my Cox User ID in the user name and password only. @cox.net is not included in the user name. Server is imap.cox.net, port 993, SSL/TLS encryption, SPA box unchecked. So not sure what the root cause is.
- You may need to create totally new password for this email account and update the incoming and outgoing server settings on all devices that use this email account. - Lisa, Cox Support Forums Moderator
are you accessing on a pc/mac or cell phone, or both?
