Outages and inconsistent information from Cox
We have been without internet and TV service for about 48 hours now. I have gotten rare texts from Cox saying they are "still working to resolve the issue." One online agent told me it was related to a storm we had. Another said it was due to some planned maintenance of the system. First, if it was planned, why is this taking so long. Second, if it was planned, why weren't we given some warning. Third, why the complete lack of transparency from Cox? Really disappointed in Cox right now.