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Jeischens's avatar
Jeischens
New Contributor
5 months ago

Outage?

We have had an outage in my area since 6am this morning. My modem had a blinking orange light all day and now it has solid white light. But still provides no internet. Is it still an outage or is my equipment now not working? 

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  • Hello, I can see you are having a problem with your services. When you have a moment, can you please email cox.help@cox.com with your name, address, and link to forum thread so that we can assist? The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com