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hbombvegas's avatar
hbombvegas
New Contributor
6 years ago

Outage Las Vegas

Outage 89169 Las Vegas going on 10 hours now with no ETA fix on the update sms or app. This is after 5 days straight of .10-.30 mbps upload intermittent signal which were called in. A few hours fine but 10 hours and counting after daily call in?? “Maybe it’s your modem” “maybe it’s your lines” Yes all 20+ of us it’s our modems, sounds legit. As I typed this a ATT/CL fiber rep showed up to sell internet, y’all gotta get on your game they following the outages lol 

outage
  • KevinM2's avatar
    KevinM2
    Former Moderator
    6 years ago
    We value your feedback, and we sincerely apologize for the ongoing service issues taking place in your area. Our records indicate you're currently live in an area that is experiencing intermittent network issues. Cox is working to upgrade the network infrastructure, with the intention of providing a more improved customer experience. We aim to have the work completed within the next 3-5 days. Once this is completed, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com if you are still experiencing issues with our service. -Kevin M. Cox Support Forum Moderator