We value your feedback, and we sincerely apologize for the ongoing service issues taking place in your area. Our records indicate you're currently live in an area that is experiencing intermittent network issues. Cox is working to upgrade the network infrastructure, with the intention of providing a more improved customer experience. We aim to have the work completed within the next 3-5 days. Once this is completed, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com if you are still experiencing issues with our service. -Kevin M. Cox Support Forum Moderator