Forum Discussion
But this IS a Cox problem. First of all, it comes and goes. Second, it happens on all devices, even the ones without Outlook. Third, it happens on all sorts of different versions of Outlook, and OS. Fourth, I have other accounts set up in the very same Outlook AND on the very same devices (gmail, and another account that operates on a foreign server, of all things), and THE OTHER ACCOUNTS WORK FLAWLESSLY. But this issue affecting the Cox accounts exclusively periodically rears its ugly head and persists until I complain via this forum and then you do whatever it is you do on your side to fix it. (Phone support has been of no help, unfortunately.)
It's obviously not just me with this issue. It seems rather prevalent and wide-spread, and we would not be complaining here if this wasn't circumscribed to our Cox accounts. There must be a fix for this.
Please check the records of what was done for my past complaints, because whatever it was, it worked, at least for a long while.
Thank you.