Not getting the speed I pay for!
I've had COX for about half a year and right off the bat I gotta say it was way too overpriced. But the price is not even the real issue. I pay for 1GB for download speed and 100mbps for upload, but ...
Forum Discussion
Yes, yes, and yes. I'm not a tech nerd or anything but I livestream on Twitch so I try my best to have all the equipment I need.
Same with mine as well. Paid for the 250 mpbs and had the download speeds for about 7 months until today where I saw that my download speed was at 13 mpbs . We lost service 2 days ago in gainesville florida for whatever reason and ever since then it has not be completely good. Even though on the app it says my router is receiving 293.20 out of 250 . I also stream on twitch and it completely messed up my bit rate
Hello, I am very sorry you have not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!
