Forum Discussion

Anush's avatar
Anush
New Contributor
4 years ago

Not a happy Ex customer - How do I escalate any problem/issues/concerns?

I had persistent repeatable problems with COX services and finally after 3 Years I discontinued it. The bigger concern was whenever I get someone on the phone or chat I get someone who follows a scri...
bad service
connection issues
customer dissatisfaction
customer non-support
Allan's avatar
Allan
Moderator
4 years ago
Hello. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com. -Allan, Cox Support Forums Moderator