Forum Discussion

dfw7849's avatar
dfw7849
New Contributor
6 years ago

New Spam filter and email recipient list on the new email software that recently replaced the "Classic" email software.

Spam filter on new using new email software is now blocking out too many emails that used to get though. There does not appear to be any way to set the sensitivity level of the Spam filter?   Also I like the feature of the old "Classic email" were I would select the recipients for an email from a pull down list. Now that feature is gone and I have to type in each name separately.  Is there any way to get back the old pull down list? It was very convenient and I miss it.

  • KevinM2's avatar
    KevinM2
    Former Moderator
    6 years ago
    Hello, we are in the process of upgrading our spam filtering, in order to enhance the customer experience and provide the best service possible. At this time, there is no plan to revert back to the old email system. Here's some additional information about how our spam filtering:

    http://bit.ly/2VAEpmC
    http://bit.ly/2Vy2HO5

    -Kevin M. Cox Support Forum Moderator