Extortedcustomr
23 days agoNew Contributor
Extortionists
I have just had Cox wifi set up today and it did not work for a single moment. I am now going to be charged even more money for a technician to come out and fix the mistake they made. Im being held responsible for the internet i paid for not working properly. This is extortion. Almost the definition of extortion to be honest. You are forcing me to pay more money for your company’s mistakes. Its unjust and unfair to me as a customer to force more money out of me just to have the service actually work properly.
Congratulations, you won. You’ve successfully drained even more of my money than was previously agreed. If i had known this company was going to treat me this way i would never have signed up. You are extortionists. This is wrong.