Extortionists
I have just had Cox wifi set up today and it did not work for a single moment. I am now going to be charged even more money for a technician to come out and fix the mistake they made. Im being held r...
Forum Discussion
Hello, I am very sorry you’ve not had the best experience with Cox. I understand how important communication and reliable service is. Cox offers free self installs. Our team members can see if the property is cable ready and serviceable, but we're unable to know if there are issues with connection to the property. Such as, internal wiring or exterior wiring. This may be an equipment issue and if it is related to Cox services, you will not be charged. We value your business, and we would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!
