New Modem for Premier 200 User
Hello,
I've Premier 200 account. Modem Arris SB6141, DOCSIS 3.0, 16x4 or 16x8 channels, 4 years old approximately. Router Orbi RBR20, new in May. 2 level house. I get 200 mbps, sometimes lower....
Forum Discussion
I checked my account and have Internet Premier 200 as my current plan.
When I originally subscribed, I signed up for Perferred-100.
A couple years ago, Cox replaced Perferred-100 with Perferred-150.
Recently...and unbeknownst...Cox replaced Perferred-150 with Internet Premier 200.
If Cox were to grandfather anything, I'd still have 100 Mbps.
@Bruce
Wh can check your account and verify what plan you have. Simply send an email with your full name and address to cox.help@cox.com. Also, include a link to this thread.
Jonathan J
Cox Moderator
Thanks for posting my full name.
I already verified my data plan after logging into my account.
Why would you offer to verify my plan? Is there not supposed to be an Internet Premiere-200 plan? Does Perferred-150 still exist?
- @Bruce, I apologize for that issue. Also, our plans do change over time. You can find all of our current plans here: www.cox.com/.../internet.html. -Allan
