Forum Discussion

Jruss71's avatar
Jruss71
New Contributor
5 years ago

New customer

I signed up March 30 for gigablast internet online with self activation. So how long does it usually take to recieve modem shipped using UPS?

    • Jruss71's avatar
      Jruss71
      New Contributor

      Thanks. Still says processing and no email yet with tracking confirmation so maybe it's this virus slowing things down.

      • Bruce's avatar
        Bruce
        Honored Contributor III

        I'd also suspect the virus.  Is this modem also for phone service?  If so, try to schedule an appointment now for a tech to reconfigure your demarc.  If you've already been using VoIP, ignore.