Forum Discussion

Jruss71's avatar
Jruss71
New Contributor
6 years ago

New customer

I signed up March 30 for gigablast internet online with self activation. So how long does it usually take to recieve modem shipped using UPS?
Jruss71's avatar
Jruss71
New Contributor
6 years ago

Thanks. Still says processing and no email yet with tracking confirmation so maybe it's this virus slowing things down.

Bruce's avatar
Bruce
Honored Contributor III
6 years ago

I'd also suspect the virus.  Is this modem also for phone service?  If so, try to schedule an appointment now for a tech to reconfigure your demarc.  If you've already been using VoIP, ignore.

  • Jruss71's avatar
    Jruss71
    New Contributor
    6 years ago

    No just the panoramic wifi router/modem just for internet only.