That is not the only things wrong with the new homepage. I have had Cox for 15 years and every time they change something I have problems. The latest is the pop up saying they do not serve my area, which the fools have as Kansas City, not where I really live, Wichita. Have spent several hours talking and chatting with folks that did not/or would not understand that I had not moved. Cox programmers make changes for the sake of making them and do not test their changes. I go to "My Account" and they have a pop up for "GigaBlast" which they can not do, but enjoy the extra monies (greed over service). I doubt we will continue with Cox as they are charging more for less and their service is extra lousy.