Forum Discussion

Acohrs's avatar
Acohrs
New Contributor
5 years ago

New cable outlet cost?

I'm wondering what the cost is for Cox to come and run a fresh outlet from my register box to my office? The existing house lines don't reliably connect to DOCSIS 3.1 for full gigablast speed. In OKC if location matters. I can't bring up chat today for whatever reason and the phone calls take forever or don't even connect. Any help or even a specialized number to call would be appreciated. 

  • Bruce's avatar
    Bruce
    Honored Contributor III
    5 years ago

    Call an electrician.  If he or she doesn't want to route coax,  I'm sure you'll get a referral to another contractor.

  • Allan's avatar
    Allan
    Moderator
    5 years ago
    @Acohrs, What speeds are you currently getting? -Allan
    • Acohrs's avatar
      Acohrs
      New Contributor
      5 years ago

      Sorry for taking so long allan, I am getting proper down speed of 940mbps. Its my upload that is the problem. I should be getting 40mbps but I'm only getting about 10mbps. 

      • Bruce's avatar
        Bruce
        Honored Contributor III
        5 years ago

        If you're getting 940 Mbps, your coax is fine.