Great technical feedback - thank you. Everything is connected securely inside the house. When I go to the main panel outside where the main cable feed comes in, there are two connectors (one is a simple 1 to 1 connector and the other is a 5-1002MHz splitter which looks like low quality). This splits the main signal to two lines coming inside the house - one of which I connect directly to the modem.
Is it possible that there is a problem with the outside 1 to 1 connector and/or splitter? I can order a new splitter if necessary (amazon sells 5MHz to 2300MHz).
