Forum Discussion

windflyer's avatar
windflyer
New Contributor
6 years ago

Network intermittent

I get intermittent network hanging, no connection, in Santa Barbara. I’ve reset my modem but it doesn’t solve the problem. The connection will be lost for perhaps 5-10 minutes, then come back on. What’s going on, Cox?

  • Allan's avatar
    Allan
    Moderator
    6 years ago
    Hello Windflyer. Are all devices in the home experiencing these drops or just one? Also, when the connection is lost, are you able to see your wifi network? Lastly, are you getting any error messages? -Allan Cox Support Forums Moderator