Yes! It’s been horrible. They came out and replaced ALL wiring and yet I still don’t have internet for longer an hour a day. I called and rep said “there is a huge network connectivity problem” but couldn’t tell me where it is, when it will be fixed or how long we have to deal with this. They did credit me for the month but I work from home and need my service! What’s crazy is that people in the same area have service so why is it just my home? Very frustrating!!
All I can say is be careful on here I was emailing the cox help email and they asked for my pin which is a big no no! It was a phishing scam. Cox will never ask for your pin via email just so you know. So yeah there are scammers on here go figure lol!
Rapturo, this isn't a phishing scam. In order to discuss your account with you, we will need to verify your information just like we do when you contact us via phone. Thanks, Lisa, Cox Support Forums Moderator
