Just to clarify, the Netgear CM600 is only a modem...no router.
Where did you get this modem? Did you have it with another ISP? Have you tried a Factory Default of the modem?
Yeah, I don't know why I kept typing router instead of modem. Long day moving into new apartment yesterday I guess... I have a Netgear router as well. I used both in my last apartment but we had Optimum. I did press the factory reset button once, I figured that would clear any Optimum settings off of it. I'll check the manual and see if I need to hold it down longer for any reason. I tried quite a few times powering everything down, starting up in order, ect.
Thanks for the help Bruce. I'll try again tonight, then call them tomorrow.
Any clause or provision in your Rental Agreement concerning Internet service for your apartment? Perhaps the Manager has experienced renters with this similar problem.
Manual says press reset button for 7 seconds. Did that (and followed all the other steps) and still says modem is not supported by cox internet. Guess I'm calling tomorrow...
