Forum Discussion
Just to clarify, the Netgear CM600 is only a modem...no router.
Where did you get this modem? Did you have it with another ISP? Have you tried a Factory Default of the modem?
- Mountainsailor4 years agoNew Contributor
Yeah, I don't know why I kept typing router instead of modem. Long day moving into new apartment yesterday I guess... I have a Netgear router as well. I used both in my last apartment but we had Optimum. I did press the factory reset button once, I figured that would clear any Optimum settings off of it. I'll check the manual and see if I need to hold it down longer for any reason. I tried quite a few times powering everything down, starting up in order, ect.
Thanks for the help Bruce. I'll try again tonight, then call them tomorrow.
- Bruce4 years agoHonored Contributor III
Any clause or provision in your Rental Agreement concerning Internet service for your apartment? Perhaps the Manager has experienced renters with this similar problem.
- Mountainsailor4 years agoNew Contributor
Manual says press reset button for 7 seconds. Did that (and followed all the other steps) and still says modem is not supported by cox internet. Guess I'm calling tomorrow...
Related Content
- 10 years ago
- 4 months ago
- 9 months ago