Need to Power Modem (SB6183) Twice to Connect to Net
I turn my modem (Arris SB6183) off at night.
At power up the next day, the modem indicates it is online but several browsers indicate otherwise.
I then need to disconnect and reconnect the power cord -- 2nd attempt -- and modem now is online.
This problem started about 30 days ago and per my outage record and Cox's phone auto feedback
of outage, stated that they were upgrading the system (or my node).
I have tried:
1) Clearing the IP and Winsock stacks, no change.
2) Doing a factory reset on the modem
3) Letting the modem indicate (the first powerup) it is online prior to booting the computer.
4) Booting the computer first, and then bringing the modem online.
None of the above works.
IMHO their is some table on Cox's server that is corrupt or a flag that has been toggled opposite of
what it was previously.
Any suggestions or help by Cox technical -- other than need to troubleshoot while modem is offline would be appreciated. Sadly, the first thing Cox phone techs want to do is have you repower the modem which naturallly brings it online.