Need more upload speed, not more download speed
So on the Cox home page when I log in, there is an ad which says
Your Services. Your Way.
No more one-size-fits-all plans. Customize your services to fit your needs.
That's great! I'm on a 50/3 plan, and while 50 down is PLENTY (we were automatically upgraded from 30 and didn't have any issues with it being slow), 3Mbps is intolerable for uploading videos. I literally have to go to work where I can 20Mbps up and it takes me 4 hour, versus at home it usually takes almost 2 days straight.
When I click on the link, I see 150 down for about $6/mo more than I am paying. Ok, that's about how much more I can afford... anything under $30 more is fine I think. But when I look at the "down" speed it's only 10Mbps, which is too slow! I already have fast enough down speed, but I would have to upgrade to 940 down in order to get more than 10 up. What gives?
I inquired about a business about a couple months back and they quoted only about $30 more for 100/20. So why can't I get a similar deal as a residential customer?