I I’ve been having a lot of problems with Cox service this weekend when you call in all they tell you is it your equipment and not on their side my friend lives right down the street. He goes out at the same time. I just wish we could get straight answers.
Hello Randy, I apologize that you have been having issues with your internet this past weekend. We truly value you as a customer and want you to always feel that way. I want to help make this right. If you would like send me an email at cox.help@cox.com with your full name and address I would love to assist you in taking a look at getting this fixed. Thank you
What do the lights on the modem show when you lose signal?
