Forum Discussion

SystemsEngineer's avatar
SystemsEngineer
New Contributor
4 years ago

Multiple random dropouts throughout the day for the last several weeks.

Need some help here.  3mo old Motorola MB8611 that was replaced due to the old modem experiencing the same daily random Internet dropouts (multiple times a day and lasting 5-7min.)  Seems like it is ...
bad service
connection issues
Cox
coxsupport
Internet Connection
Allan's avatar
Allan
Moderator
4 years ago
@Systems Engineer. It looks like we will need to take a closer look at this internet issue for you. Please send us an email with your full name, address, and a brief description of this concern to cox.help@cox.com. -Allan, Cox Support Forums Moderator.