Modem losing connection everyday, multiple times. My modem is Arris SB6183 and wireless is Nighthawk.
Modem losing connection everyday, multiple times. I bought a new wireless router thinking that is why I am losing connection and my modem is Arris SB6183 which I purchased 11.19.19 so not even one year! I called Cox, they can't figure it out. Every time I call, the automated message says there is maintenance happening. Then I call again, get through to someone and they tell me that I need to have someone look at the wiring. I called Arris and they said that download power is out of range and need to have Cox reset my modem, which I did through the Cox. Still no help. I am so frustrated. This started three months ago
I have to reset the modem every day and it's the only solution that fixed the problem