I have to reset my modem daily. My internet slows to nothing or disconnects altogether. This has been a problem for years--going back to 2015 at least-- and had improved somewhat from later 2019 until March of this year. I have had multiple calls and tech visits. It is an infrastructure problem that cox will not spend the money to troubleshoot and or repair. I have inferred this from customer service managers and onsite technicians from the many calls and many site visits to my house. I know my equipment is good, tested and and reasonably new. Repeated calls to tech service put me through the same loop of trouble shooting and ultimately resetting the modem then an attempt to schedule a technician to visit the house. Tedious and unacceptable are just a couple words that come to mind. The techs on the phone are not incompetent by any means--in fact they are helpful and polite--but they are limited in the scope of work that they can order. That is, they do not, as far as I can tell, take your problem higher up the chain to a local manager who will fix the problem.
I have this problem too. Recycle the modem/Router and it works good for a few minutes. It loses the 5G fairly often but most especially the 2.4 it loses a lot. A reboot will fix for a period of time.
