Lifting Data Cap Covid-19
I'm curious if Cox will follow in the footsteps of AT&T and Comcast in removing the data cap limit during the outbreak.
I work for Hartford Healthcare in CT, and more folks like myself are startin...
Forum Discussion
This morning Cox increased my download bandwidth to 50 MBs. That's welcome but not terribly useful. My old speed was plenty fast for Netflix, et. al. Working from home is a two way operation. The upload speed is nearly as important as download. And as others have pointed out the excess data limit charge needs to be removed.
I'm wondering if you have the same issue as me? By any chance are you currently on the 30mbs plan? I think that the upgrade is an excuse to get everyone off the 30mbs plan and phase it out. I can't find that pan listed on the site anymore. I don't want 50mb but i think im stuck with it and to boot my bill may go up.
- Hi RhodyIslander, we took steps to immediately activate a speed increase to 50 Mbps for Essential customers, initially scheduled for later this year. This decision was made in response to the ongoing Coronavirus pandemic and is a part of our ongoing effort to keep customers connected during the work and school closures. This upgrade does not increase the price of the service. -Kevin M. Cox Support Forum Moderator
