Forum Discussion

WOLAN's avatar
WOLAN
New Contributor
4 years ago

Issues with DOCSIS 3.1 Motorola MG8702 but not with my old DOCSIS 3.0 Netgear Nighthawk C7000-100NAS

Just curious if anyone has an explanation for these issues I was having with my Motorola I "upgraded" to. I was running the Netgear and never had any issues whatsoever and I upgraded for no reason re...
DavidA2's avatar
DavidA2
Former Moderator
Hi Wolan,

I can certainly understand your concern with the speeds. We would be happy to look at the account with you to see if we can find what is causing the issue. To do that, we ask that you email us with your service address and a link to this forum thread.

David
Cox Support Forum Moderator
WOLAN's avatar
WOLAN
New Contributor
4 years ago

Well I'm not having issues after I switched back to my old Netgear DOCSIS 3.0 Modem....wondering why I had issues with the newer 3.1 modem..