Forum Discussion

Harker567's avatar
Harker567
New Contributor
2 months ago

Is there an outage?

Internet was running pretty slow tonight and eventually has gone full loss of connectivity. Trouble shooter says the computer is configured correctly but dns server is not responding. Changing my computer to a Public dns does not resolve the problem. Resetting my device does not resolve the problem(tried this one multiple times waiting 10 minutes). Is anyone else having problems? The outage map doesn't say it went down but maybe it just hasn't been updated yet

packet loss
  • Tguan's avatar
    Tguan
    New Contributor
    2 months ago

    Yes still currently experiencing this from yesterday all day to now. They said, “it’s fixed” and still no Internet. But they’re happily to raised the prices and supposedly to be the fastest but yet… no Internet. Ugh!

  • Tguan's avatar
    Tguan
    New Contributor
    2 months ago

    Yes same issue!! If I were to message them privately through my account they’d just tell me to buy their newest product. Get it together cox. Why are there sporadic outages throughout the year when there’s no storm???