marvelfangirl10New Contributor5 years agois there a required modem on gigablast?i have my own docsis 3.1 modem and i try to upgrade it to gigablast but the rep said i need to have a cox modem
BruceHonored Contributor III5 years agoYou need a Cox certified modem...not a Cox modem. www.cox.com/.../cox-certified-cable-modems.htmlBrianMModerator5 years agoIt looks like you have access to fiber at your home and we would need to install equipment specific for that. That is likely what the representative meant by "Cox modem". Brian Cox Support Forum Moderator
BruceHonored Contributor III5 years agoYou need a Cox certified modem...not a Cox modem. www.cox.com/.../cox-certified-cable-modems.html
BrianMModerator5 years agoIt looks like you have access to fiber at your home and we would need to install equipment specific for that. That is likely what the representative meant by "Cox modem". Brian Cox Support Forum Moderator
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