Forum Discussion

hendrix's avatar
hendrix
New Contributor
4 years ago

Internet Upspeed throttled on Gigablast

Last few days ive been having issues with anything that requires my upseed to be consisten and above 10mbps which as of late has been stuck at 100kb/s. Payjng for gigablast atm. Whats the fix?
Redrocket4414's avatar
Redrocket4414
New Contributor
4 years ago

I have been having g the same issues for the past few weeks. I never got the full 35 Mbps upload. Highest I have seen on my connection is 11mbps.... If I'm lucky. Normal basis my upload runs about 5-7 mbps. Now for the last couple of weeks I might get 3mbps - 30kmbs. I can barely run a PlayStation 4. My boyfriend and, I can't even play together. Oh yeah. And, we are running  wired connections

  • hendrix's avatar
    hendrix
    New Contributor
    4 years ago

    Yes im currently out in san diego, el cajon area. This is not good.

  • BenS1's avatar
    BenS1
    Former Moderator
    4 years ago
    Hi, @Redrocket4414

    Because this issue has been going on for weeks now, we recommend that you email us at cox.help@cox.com with your full name and address.

    Ben S.
    Cox Support Forums Moderator