Hello SanPedroVideoEditor,
We may need to reserve a return visit to help identify the issue you're seeing with the speed loss off and on. It sounds like we've had some recent work completed with the previous appointment, and you continue to face an issue. If this is intermittent or off and on, then it can take some time to narrow down the cause. We absolutely want to help find a solution. You may email us at cox.help@cox.com with your address and speed tests during the times you experience the issue.
Regima1p,
I hear you that the issue remains and you're moving soon. Please let us know if you need assistance.
Dustin
Cox Forum Support Moderator
