Internet Speeds
I have Cox Gigablast (Coaxial) bundle with contour TV (7 cable boxes) and contour voice (phones work on the 1.9ghz) with the panoramic gateway but I disabled the wifi on the gateway because its signa...
Forum Discussion
Hi SlimShady420, I am detecting signal issues, which can impact performance. Can you please include a link to this forum thread and email us at cox.help@cox.com? It may be best to schedule a service appointment.
Cox’s network provisioning and engineering practices are designed to enable you to receive speeds for the packages you are subscribed to. There are factors beyond Cox’s control that can affect the actual speeds you may receive, including:
- The capability of end-user devices (computer, smartphone, tablet), including factors such as age, software and operating system versions, the presence of viruses and malware, and the number of simultaneous applications running.
- Home network (Wi-Fi) connections, which may be slower than wired connections (we generally recommend performing hard-wired speed tests, for optimum results).
- Congestion on websites visited, including high demand by multiple simultaneous users.
- Fluctuations in latency within connecting networks outside of Cox’s network.
- The capability of hardware used to connect to internet service (modems, routers, gateways, and associated firmware).
I am including some additional information that I hope may be useful:
www.cox.com/.../achieve-gigablast-speeds.html
www.cox.com/.../fixing-slow-wifi.html
-Kevin M. Cox Support Forum Moderator
Cox’s network provisioning and engineering practices are designed to enable you to receive speeds for the packages you are subscribed to. There are factors beyond Cox’s control that can affect the actual speeds you may receive, including:
- The capability of end-user devices (computer, smartphone, tablet), including factors such as age, software and operating system versions, the presence of viruses and malware, and the number of simultaneous applications running.
- Home network (Wi-Fi) connections, which may be slower than wired connections (we generally recommend performing hard-wired speed tests, for optimum results).
- Congestion on websites visited, including high demand by multiple simultaneous users.
- Fluctuations in latency within connecting networks outside of Cox’s network.
- The capability of hardware used to connect to internet service (modems, routers, gateways, and associated firmware).
I am including some additional information that I hope may be useful:
www.cox.com/.../achieve-gigablast-speeds.html
www.cox.com/.../fixing-slow-wifi.html
-Kevin M. Cox Support Forum Moderator
