Forum Discussion

Plowman's avatar
New Contributor
5 years ago

Internet signal lost

  1. Losing internet around 9 PM every night. Need this fixed ASAP or a pro rated bill for the lost hours of internet.
  2. Registering complaints with Cox is very inconvenient. Almost like they don't want to fix problems with their service unless you pay a monthly subscription fee to get their problems fixed. I'm in the wrong business...

1 Reply

  • Hi Plowman. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone, and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at Provide us the name on the account with the complete service address with a link to this thread so we can get started. - Lisa, Cox Support Forums Moderator