Forum Discussion
gotowls
New Contributor
Cable runs up and into small attic space above apartment units, then back down the other side and into the cox box street-side. Nothing in that routing changed since the issues started.
If it helps, I've lived in two different units in this complex, they've both used that setup, and this is the first time I've experienced issues.
Requested log is below. Only have a ~day of activity on this modem since it was reactivated.
WiderMouthOpen
2 years agoEsteemed Contributor
Looks like noise on the upstream and downstream. I suggest another technician or someone to check the line in the attic. Or at the very least isolate if the problem is happening at the demarc in the Cox box. Can you move your modem out there with a power cord for a little bit?
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