Internet Outages Every 12 Hours
I am experiencing internet outages every 12 hours at 10:30, like clockwork. We are in SoCal. I have checked my network router, and it is working fine, except the status LED showing no internet conne...
Forum Discussion
We can't really say for certain if the modem would be the cause, but we would definitely recommend upgrading it just for the fact that I currently show you are using an older phone/internet modem issued from us. This is an older DOCSIS 3.0 modem, that can be swapped out for a DOCSIS 3.1 modem at a local Cox store. This will give access to a lot more downstream channels (and possibly 1 more upstream if your area supports it).
Brian
Cox Support Forum Moderator
Brian
Cox Support Forum Moderator
