Forum Discussion

BlastDior's avatar
BlastDior
New Contributor
3 months ago

Internet outage in my area since today 2am

Even tho cox and the app says there’s no outage, it rained last night where I live and since then I have no internet at all.Please send a team over to 89178
because there’s definitely an outage

Thanks

2 Replies

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  • Darkatt's avatar
    Darkatt
    Honored Contributor

    An outage would indicate everyone in your area's services are out. Since you are not in a declared outage, that means that is not the case. 

    With that being said, what kind of modem are you using? What are the indicator lights on the modem showing? Have you tried reseating all cable connections, power cycling the modem, and if you have a stand alone router, the router as well?