Forum Discussion
Darkatt
12 months agoHonored Contributor
An outage would indicate everyone in your area's services are out. Since you are not in a declared outage, that means that is not the case.
With that being said, what kind of modem are you using? What are the indicator lights on the modem showing? Have you tried reseating all cable connections, power cycling the modem, and if you have a stand alone router, the router as well?
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