every morning for the past few months my internet goes out for about 4 minutes at exactly 5:20 AM. I work in the mornings and so having this happen is a disruption. i have been working around it, and keep forgetting to ask why this is happening and if it is a maintenance thing, if i could reschedule it for 2 am. It has not always been like this. i have had the same service for years and this only started sometime in October.
could be maintenance
I have been experiencing the same issue here in Oklahoma City. I called Cox and they suggested that I was imagining things but they would "make a note" of the issue. I did a reset on my modem and the time of the outage shifted to later in the day, but it still happens EVERY DAY. I've been a Cox customer for 15 years, but with this issue, coupled with the inferior picture quality I get sometimes when trying to watch live sports and the regular price increases -- and the fact that AT&T now has fiber in my neighborhood, I'm in the process of moving all my email to my Gmail account so I can say goodbye to Cox's horrible service.
