Forum Discussion

lrios80's avatar
lrios80
New Contributor
7 years ago

Internet keeps getting disconnected throughout the day.

For the past month, my internet keeps getting disconnected at random times thorughout the day.  When it disconnects, the modem lights (except the power) start blinking like it just did a restart. I...
gewilt's avatar
gewilt
New Contributor
7 years ago

I am having the same issues ever since I upgraded my internet service and got the new box. Like this post my internet randomly resets and restarts throughout the day. Really bothersome

  • EricaW's avatar
    EricaW
    Former Moderator
    7 years ago
    Hi, Gewilt. We'd like to help. Please send an email to cox.help@cox.com where you can tell us more about how the lights on the modem behave, when that happens.

    Erica
    Cox Support Forums Moderator