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amamin's avatar
New Contributor
5 years ago

Internet keeps dropping

My main issue is that the internet will drop for a second to a minute and then reconnect, this happens over and over almost every day.  I have replaced my modem, cables both coaxial and CAT.  I have disconnected all devices in my home other than the computer plugged directly to the modem.  There is no splitter attached to the line.  Attached is a screenshot of my modem status showing major problems with uncorrectables and power.

The original technician who installed the Cox internet at our home commented how the signal was not very good but at the time it was within limits if he plugged in a power booster.  Every time I call COX support they say everything looks fine and they can't do anything.

Does anyone have any suggestions?  Thanks for your time.

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