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CoxCustomer55's avatar
CoxCustomer55
New Contributor
5 years ago

I just had a tech leave my location.. He replaced the line from the pole to my house. He said that it tested good but he could see that it was old and probably was causing some issues.

After the replacement my modem just booted up with similar power levels however there are no uncorrectable codewords in my modem.. I have never seen this before.. OFDM  still has a few but that should not cause an issue. I'll have to keep an eye on it.

Starting Frequency
<tabindex=-1>Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 957000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Security Enable BPI+
IP Provisioning Mode Honor MDD IPv4 only
<tabindex=-1>Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR / MER Unerrored Codewords Correctable Codewords Uncorrectable Codewords
1 Locked QAM256 30 957000000 Hz -3.7 dBmV 38.5 dB 11347297 0 0
2 Locked QAM256 1 783000000 Hz 0.6 dBmV 41.3 dB 10431135 0 0
3 Locked QAM256 2 789000000 Hz 1.0 dBmV 41.3 dB 10434974 0 0
4 Locked QAM256 3 795000000 Hz 0.9 dBmV 41.3 dB 10439047 0 0
5 Locked QAM256 4 801000000 Hz 0.4 dBmV 41.1 dB 10442584 0 0
6 Locked QAM256 9 831000000 Hz -0.8 dBmV 40.5 dB 10446640 0 0
7 Locked QAM256 10 837000000 Hz -0.9 dBmV 40.5 dB 10450246 0 0
8 Locked QAM256 11 843000000 Hz -1.4 dBmV 40.4 dB 10453613 0 0
9 Locked QAM256 12 849000000 Hz -1.5 dBmV 40.1 dB 10457863 0 0
10 Locked QAM256 17 879000000 Hz -2.2 dBmV 39.6 dB 10461471 0 0
11 Locked QAM256 18 885000000 Hz -2.4 dBmV 39.5 dB 10465569 0 0
12 Locked QAM256 19 891000000 Hz -2.1 dBmV 39.6 dB 10468851 0 0
13 Locked QAM256 20 897000000 Hz -1.9 dBmV 39.5 dB 10472504 0 0
14 Locked QAM256 21 903000000 Hz -2.0 dBmV 39.3 dB 10476411 0 0
15 Locked QAM256 22 909000000 Hz -2.7 dBmV 39.0 dB 10480285 0 0
16 Locked QAM256 25 927000000 Hz -3.9 dBmV 38.6 dB 10483557 0 0
17 Locked QAM256 26 933000000 Hz -4.0 dBmV 38.4 dB 10487495 0 0
18 Locked QAM256 27 939000000 Hz -3.7 dBmV 38.6 dB 10491202 0 0
19 Locked QAM256 28 945000000 Hz -3.3 dBmV 38.8 dB 10495098 0 0
20 Locked QAM256 29 951000000 Hz -3.4 dBmV 38.7 dB 10498701 0 0
21 Locked QAM256 33 357000000 Hz -1.5 dBmV 40.4 dB 10502485 0 0
22 Locked QAM256 34 363000000 Hz -0.6 dBmV 41.2 dB 10505995 0 0
23 Locked QAM256 35 369000000 Hz 0.3 dBmV 41.6 dB 10509860 0 0
24 Locked QAM256 36 375000000 Hz 0.3 dBmV 41.7 dB 10513139 0 0
25 Locked QAM256 37 381000000 Hz 0.1 dBmV 41.5 dB 10517241 0 0
26 Locked QAM256 38 387000000 Hz 0.2 dBmV 41.7 dB 10520830 0 0
27 Locked QAM256 41 405000000 Hz 1.2 dBmV 41.9 dB 10524763 0 0
28 Locked QAM256 42 411000000 Hz 1.2 dBmV 41.9 dB 10528470 0 0
29 Locked QAM256 43 417000000 Hz 0.9 dBmV 41.9 dB 10531231 0 0
30 Locked QAM256 44 423000000 Hz 0.7 dBmV 41.9 dB 10534493 0 0
31 Locked QAM256 45 429000000 Hz 1.1 dBmV 42.1 dB 10536013 0 0
32 Locked QAM256 46 435000000 Hz 1.3 dBmV 42.0 dB 10536822 0 0
<tabindex=-1>Upstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power
1 Locked ATDMA 1 19300000 Hz 45.0 dBmV
2 Locked ATDMA 2 25800000 Hz 45.5 dBmV
3 Locked ATDMA 3 32200000 Hz 46.0 dBmV
4 Locked ATDMA 4 38600000 Hz 44.5 dBmV
5 Not Locked Unknown 0 0 Hz 0.0 dBmV
6 Not Locked Unknown 0 0 Hz 0.0 dBmV
7 Not Locked Unknown 0 0 Hz 0.0 dBmV
8 Not Locked Unknown 0 0 Hz 0.0 dBmV
<tabindex=-1>Downstream OFDM Channels
Channel Lock Status Modulation / Profile ID Channel ID Frequency Power SNR / MER Active Subcarrier Number Range Unerrored Codewords Correctable Codewords Uncorrectable Codewords
1 Locked 0, 2, 3 159 300000000 Hz 5.4 dBmV 42.0 dB 1108 ~ 2987 9992400 1028839 0
2 Not Locked 0 0 0 Hz 1.4 dBmV 0.0 dB 0 ~ 4095 0 0 0
<tabindex=-1>Upstream OFDMA Channels
Channel Lock Status Modulation / Profile ID Channel ID Frequency Power
1 Not Locked Unknown 0 0 Hz 0 dBmV
2 Not Locked Unknown 0 0 Hz 0 dBmV