If you consult the images linked, that will give you a general idea as to when it occurs. I tend to see this between 6AM to 9AM and 6PM to 11PM on weekdays and at various times during the weekend.
The issue is sporadic and does not occur consistently. Some weeks it will occur a few days, and other weeks it will happen several days consecutively. Sunday, Monday, and Tuesday of this week were abysmal. Other people in my area are telling me they're experiencing the same symptoms.
In addition, my modem should demonstrate the hundreds of thousands of corrections necessary when dealing with the problems of infrastructure beyond my home. I've attached images of the status page in this post.
Hello Sjo102784, there is an update from our escalation team on the complaint. Please send an email to email@example.com and include the forum post. Plus your full name and address. We will reply back once we receive the email. Thanks -Karen
Would you be able to post the update from your escalation team here? There are 40-50 users minimum on this forum who have been experiencing these issues. Its been pretty systemic and most of us are limited to only cox service.