Forum Discussion

msmem618's avatar
msmem618
New Contributor
3 months ago

Internet interruption

I had a cox tech come over this afternoon 10/6 to investigate why my internet wasn’t working. Come to find out, tech says a third party that was working on another resident’s internet cut or uninstall cable which took mine off line. This happened to me twice in two weeks since I moved in. Has this happened to others in my area?

  • ChrisJ2's avatar
    ChrisJ2
    Moderator
    3 months ago

    Hi, there. Are you still without service? I'd like to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We really want to get you back up and running.