Well that will be tonight then. I contact support every night I email them pictures showing 80%+ packet loss and KBPS download while I’m on the phone with an agent.
the only response I get is well let’s restart the modem check the cables and the tide and true, our signal looks fine here it must be your equipment.
I get that it’s hard to find an answer when you’re not there but at the same time I was literally experiencing it while on the phone with them and they said they saw no issues. If the modem or router was going bad I wouldn’t be experiencing it only at 8-9 then everything is back to normal
