Forum Discussion

Lucifer71's avatar
Lucifer71
New Contributor
5 years ago

Internet connection problems for the past two weeks!

I have been having connection problems since I moved in but they were minor and transient. The past two weeks it started with an uptick in instances. The past two days there is simply no connection? ...
jaura's avatar
jaura
New Contributor
5 years ago

Have been suffering the same thing, had to move in with family for a little, and its been a STEEP decline since day 1. Upload today was 0.5mbps... it's not even funny, I can't do anything on this "internet", have to put it in quotes because it's not something they truly offer. 

  • SharonL's avatar
    SharonL
    Former Moderator
    5 years ago
    Hello,
     
    The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone, and High-Speed Internet services with other customers. This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
     
    Sharon
    Cox Support Forum Moderator