Forum Discussion

Colton's avatar
Colton
New Contributor
4 years ago

Internet connection dropping for 30 seconds or more many times a day.

Never had serious issue with Cox before, we had an outage due to what I assume was a storm about a week ago and immediately after that my modem reset for "network maintenance." Ever since then my con...
connection issues
ConnectionLoss
LatitiaS's avatar
LatitiaS
Moderator
4 years ago
Hi Colton,

I am so very sorry to learn of your connection loss. Please if you would send us an email to cox.help@cox.com with your address so that we can review the modem diagnostics. Be sure to include this URL in your email. We await your response.

Latitia
Cox Support Forum Moderator