July21
3 years agoNew Contributor
Intermittent Internet
The past few weeks I have been losing connectivity continuosly thoroughout the day and night. Cox Techs have come out and say that everything is good but the problem persists.
My Modem is a Netgear CM1000v2 which I just installed last Sept 2021 along with a new Netgear Router R6900P. The folllowing Modem Log list is what is presently showing:
2022-02-18, 13:07:00 | Notice (6) | CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=6c:cd:d6:7d:b6:64;CMTS-MAC=00:a5:bf:0f:89:65;CM-QOS=1.1;CM-VER=3.1; |
2022-02-18, 13:06:38 | Notice (6) | CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=6c:cd:d6:7d:b6:64;CMTS-MAC=00:a5:bf:0f:89:65;CM-QOS=1.1;CM-VER=3.1; |
2022-02-18, 12:00:11 | Critical (3) | No Ranging Response received - T3 time-out;CM-MAC=6c:cd:d6:7d:b6:64;CMTS-MAC=00:a5:bf:0f:89:65;CM-QOS=1.1;CM-VER=3.1; |
Can anyone tell me if this is a Cox problem or mine?
Thank you.